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The YIP SoftPhone is a “SoftPhone” meaning that it uses the facilities of your computer to provide you with the capabilities of an Internet Telephone.The YIP SoftPhone uses the computer's Microphone and Speakers to complete the audio paths and the Screen, Keyboard and mouse to operate the Display and Keypad of the “SoftPhone”. All telephone and advanced features are accessed through the “Graphical User Interface”, which is a fancy way of saying a replica of a telephone on your screen. You click the keys just as you would on a telephone. Using your investment in your internet connection to allow you to make low cost calling to virtually any telephone or cell phone in the world as well as accessing advanced telephony features.
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01. Overview YIP is highly recommended. YIP does not use Peer to Peer Technology as do many other internet phone providers. We don´t use your processor and computer bandwidth for purposes of facilitating the comunication between you and other YIP users. YIP uses a patented bandwidth compensation technology that will not interfere with your computer and will not affect your computer´s privacy and integrity. Installation and Configuration Recommended network conditions This User Manual explains all the available features of the YIP SoftPhone , not all of these features may be available to you, and additional features may be added from time to time. Consult with your service provider for additional service packages. Symbols
2.Installation and Configuration
You must supply: • 233MHz Intel Pentium II or above, 32MB of RAM ( Recommend 64 MB or more), 10MB Hard drive • Microsoft Windows 2000/2003/XP • Computer is connected to the Internet (you may consult your ISP supplier for information on Internet connection) • Internet access with a connection speed above 28.8kbps • Use with a headset or our YIP USB Phone
2.2 Run the installation program • Select language version and start installation. • If you have ever installed an older version of this software on your computer, you should first shut it down and uninstall it, then run the installation software once again. • Please follow the instructions in the pop up windows to install the software. • Restart your computer.
• Double click the icon, which will now be on your desktop and complete your phone number and password
• Click
The picture above is a description of the Graphical User Interface (GUI). This provides you with all of your account information and access to features. Call Hang Up Button – This key operates as a Hook Switch on a telephone, press it to begin dialing, or to end a call. Settings Key – This key will allow you to change certain settings for your connections, please see the help file prior to making any changes. Go to My Account – This key will open your Internet browser and take you to the My Account Login page, to manage your features and Payment. Update Key – If there is any software updates for your YIP SoftPhone this key will initiate the upgrade. Software Version Key – Will display the current version of the YIP SoftPhone software. Key Pad –This operates the same as a key pad on a normal telephone. Remember to press the # when you finish dialing a number or press # for your last number to redial. Minimize “_” – Reduces the human interface to an Icon in your desktop tray. Close / Log Off “X” – This closes the application and logs off your YIP SoftPhone. Call Duration – Displays the call duration of the present call. Status Area – Provides an on-going status of the connection, the call, Incoming Caller ID your current account balance, etc. The SoftPhone keys correspond to keys on the computer keyboard. This is illustrated in the following picture:
• Dialing • Redial • Answering • Hang up • Phonebook • Call history • Caller number display • Use * to correct a number
Key in the phone number with the on-screen dial pad or computer keyboard Then click ‘Call/Accept Call' button or “#”to dial out
Press “#”, ‘Call/Accept Call' or Enter key to redial
Press ‘Call/Accept Call' button or Enter key to answer an incoming call
Press “Hang up” button to hang up when you want to finish the call
Click the Phonebook button on the client software to open the Phonebook pad. 1. Add, delete or modify contact. Add contact Delete contact Modify contact 2. Calling a contact using the Phonebook • Open the Phonebook and point to the contact you want to call and click the right button to choose the phone number to call, or click the right icon of IP phone or home phone, then press “Call/Accept call” button to dial out. 3. Import and export Phonebook • Point the Mouse to the Phonebook display window, click right key and choose import or export phone book.
To review the call history, click “History” button on SoftPhone, then click “Dialed Call”, “Answered Call”, “Missed Call” or “Called” to view the corresponding call history. Call back Add contact
3.2.7 Use * to correct a number If you make an error while dialing a phone number you can use the * key to back up one number. For example, if you dialed 620, but you meant to dial 621, just hit the “*” key to backspace then correct and continue.
You can see the incoming caller's number in the on-screen status bar.
If you make an error while dialing a phone number you can use the ‘Hang Up' button to cancel the number.
Enables you to put a caller on hold While on a call, a user can press the “Hold” key on the SoftPhone, then the caller is put on hold. To retrieve press the “Hold” key again.
Call Transfer allows you to transfer answered calls to another destination. When an incoming call is answered, press the destination number, then press ‘Transfer' key.
Click ‘Option' button on the client software to popup the YIP SoftPhone configuration page.
Select the SIP server in which the SoftPhone will log in to. Then Click “OK” or “Apply”
Click ‘Audio device' on the left to enter the audio device settings page. Click the “Setting” button, to start audio tuning Wizard and follow the prompts. This will help you adjust your speakers and microphone depending on the devices being used.
You may assign “Hot Keys” that will allow you one button access to frequently used features. Choose a hot key that corresponds to each of the three functions from the dropdown menu. When you press the hot key, the corresponding function will be performed
4.5 Abbreviated Dialing settings
This is a table of 100 entries that will allow you to program phone numbers or “prefixes”. When using this feature, you can enter specific number patterns, which when dialed will actually dial out different or addition digits according to longest prefix match rule. Once programmed there are no special buttons to press to initiate this feature. For example: If you live in Northern Virginia, (area code 703), and you keep forgetting to dial “ 1” when you are calling local calls, you can create an entry to allow you to compensate for when you forget the “ 1” . To do this, your entry would have an index of “ 703” and an entry of “ 1703” . Now whenever you dial 703 followed by the phone number, your Netphone will dial 1703 and the phone number. Please click ‘Add' to add an abbreviated dialing, click ‘Delete' to delete a record. Point to a record and click ‘Edit' to modify.
5.Frequent problems and answers
6. Recommended network conditions • Delay: Less than 400ms • Jitter: Less than 100ms • Package Lost Rate: Less than 10% • Bandwidth: Minimums 28.8Kbps
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02. Why YIP has better quality of any other IP phone service? |
